Shipping policy

Shipping Locations

Currently, we offer shipping exclusively within the United Kingdom (UK). We regret any inconvenience this may cause to our international customers and sincerely hope to expand our shipping options to include international destinations in the near future.

Shipping Times

Once you've placed an order, please allow 1-2 business days for order processing and preparation. After your order has been prepared, it will be dispatched for shipping. Shipping within the UK typically takes 3-5 working days for your order to reach you. Please note that weekends and public holidays are not counted as working days.

Order Tracking

To help you keep tabs on your order, we provide order tracking information. Once your order is dispatched, you will receive an email notification containing a tracking number. You can use this tracking number to monitor the progress of your shipment and get an estimated delivery date.

International Shipping

While we currently ship exclusively within the UK, we have plans to extend our shipping services to international customers in the near future. We understand the importance of reaching customers around the world, and we're actively working towards making international shipping a reality.

Shipping Charges

We offer free shipping on all UK deliveries. In the future, when we do international shipping, the shipping charges will be calculated and added to your order during the checkout process, based on the shipping destination and the weight/dimensions of the package.

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We understand that timely delivery is essential for our customers, and we strive to ensure that every order is delivered within the expected timeframe. However, in situations where delivery times are delayed due to unforeseen circumstances beyond our control, we would like to inform our customers that refunds will not be provided.

Please note that this policy is in place to ensure that we can continue to maintain the quality of our services and provide the best possible experience to our customers. We assure you that our team will make every effort to minimise delivery delays and ensure that your orders are delivered as quickly as possible.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us as at nimahdecor@gmail.com.